machinewise

Replacement blades can be purchased through the MW Lab&#xA0;(formerly Spa Service). This is a send in service as the knife must be tuned around the new blade.&#xA0;

Replacement blades can be purchased through the MW Lab (formerly Spa Service). This is a send in service as the knife must be tuned around the new blade.

Do you offer replacements for blades?

Warranty & Returns

When do MachineWise products drop?

What’s in stock right now?

Do you restock the same items or is each drop unique?

Can I place a custom order?

Do you offer shop tours?

What comes included in the knife box?

What’s the intended use of your products?

Where can I buy one of your knives?

Do the knives require a break-in period?

Product & Drop Info

How long does it take to ship?

Do you ship internationally?

Can I change my shipping address after I order?

Can I combine two orders into one shipment?

Can I pick up my order in person?

What’s the status of my order?

How are order fulfillments prioritized?

Orders & Shipping

What payment methods do you accept?

Can I cancel my order?

Do you offer refunds?

Payments & Refunds

What does the MachineWise warranty cover?

What’s not covered?

Do you offer tune-ups or servicing?

Something’s wrong with my order. What do I do?

What kind of repair services or modifications do we offer?

What happens if I lose hardware on my knife?

Do you offer replacements for scales?

At what angle do you sharpen your knives?

What lubrication do you recommend?

Knife Care & Maintenance

Who runs MachineWise?

When did you start?

Where are your products made?

Can I collaborate with you?

Do you make anything besides knives?

Where are your knives made?

Do you have any certified resellers or dealers?

About MachineWise

Do you offer replacements for blades?Updated 2 months ago