machinewise

Yes. We offer select services through&#xA0;MW Lab&#xA0;(formerly&#xA0;Spa Service), our in-house service program. For more details on available options and how to send in your knife, check out the MW Lab page.

Yes. We offer select services through MW Lab (formerly Spa Service), our in-house service program. For more details on available options and how to send in your knife, check out the MW Lab page.

Do you offer tune-ups or servicing?

Warranty & Returns

When do MachineWise products drop?

What’s in stock right now?

Do you restock the same items or is each drop unique?

Can I place a custom order?

Do you offer shop tours?

What comes included in the knife box?

What’s the intended use of your products?

Where can I buy one of your knives?

Do the knives require a break-in period?

Product & Drop Info

How long does it take to ship?

Do you ship internationally?

Can I change my shipping address after I order?

Can I combine two orders into one shipment?

Can I pick up my order in person?

What’s the status of my order?

How are order fulfillments prioritized?

Orders & Shipping

What payment methods do you accept?

Can I cancel my order?

Do you offer refunds?

Payments & Refunds

What does the MachineWise warranty cover?

What’s not covered?

Something’s wrong with my order. What do I do?

What kind of repair services or modifications do we offer?

What happens if I lose hardware on my knife?

Do you offer replacements for scales?

Do you offer replacements for blades?

At what angle do you sharpen your knives?

What lubrication do you recommend?

Knife Care & Maintenance

Who runs MachineWise?

When did you start?

Where are your products made?

Can I collaborate with you?

Do you make anything besides knives?

Where are your knives made?

Do you have any certified resellers or dealers?

About MachineWise

Do you offer tune-ups or servicing?Updated 2 months ago